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Quality, Self-Assessment & Care Planning.
AQAA links directly to “Star Ratings” AQAA is the main way that CSCI judge how well you are delivering quality care & it is used by CSCI in awarding your “Star Ratings”. It therefore makes sense that to maximise your star ratings there needs to be in place a quality assurance system that helps you improve the quality of care delivered & provides evidence towards improving your AQAA returns to CSCI.
REPORTS in the “Care Press” are warning that it has become critical for care providers to achieve & maintain a “Good” or “Excellent” star rating to ensure that local authorities do not use a lower star rating as justification to freeze or reduce their care funding. “HOW to improve “Star ratings”
In association with The National Care Association (NCA) we have produced a Quality Assurance Management System (QAMS) that helps to generate improvements to the quality of care delivered & improve your AQAA returns. SYSTEMS are available for “Elder Care”, “Adult (18 – 65) Care”, & “Domiciliary Care”, they are comprehensive yet simple to use & include CD-ROM, working manual, audit worksheets, summaries & improvement plans using CSCI’s AQAA as it’s foundation. If you would like to discuss how MerciaCare can help you Contact our help desk: Tel: 0845 890 8066 W: www.mercia-care.co.uk E: quality@mercia-care.co.uk
CARE PLANNING CSCI’s annual “State of Social Care Report” has focused on the problem that almost 50% of care providers do not meet the National Minimum Standards (NMS) for care planning, & is probably the greatest single reason why providers do not achieve higher “Star Rating.” To compliment our quality assurance system, MerciaCare are launching a care planning package that brings together best practice from many highly “Star Rated” care provides’, it proved a questionnaire audit tool to review your existing Risk Assessment and Care Planning procedures, it clearly identifies the Risk Assessment and Care Planning processes, includes sample assessments & documents designed to directly improve the quality of care planning. The Care Plan System comprises; Manual & CD-ROM, including: • Introduction & Comprehensive Guidance Notes • Audit review of existing Risk Assessment Processes – (50 Questions) • Audit review of existing Care Planning Processes - (80 Questions) • Sample Pre Admissions Risk Assessment & Dependency Evaluation. • Risk Assessment Guidance notes • Sample Risk Assessments - Service User – Physical Evaluation (7 Categories). • Sample Risk Assessments - Service User – Psychological Evaluation (3 Categories). • Sample Risk Assessments - Service User – Social Evaluation (3 Categories). • Sample Additional Risk Assessments (8 Categories) • Sample Assessment of Medication & Administration processes. • Evaluation & Assessed Dependency Level documentation. • Care Planning Guidance Notes. • Care Plan pro-forma. MerciaCare have had excellent feedback from care provider currently using the system and are looking to widen their feedback before launching the system nationally. A special pre-launch offer of 40% discount is available for orders received before 30 June 2008 and is available to providers willing to assist in adding to this feedback, Normal Price = £120.00 or CD-ROM Only price = £100.00 Pre Launch Price = £72.00 & £60.00 respectively If you wish to take advantage of this offer, please contact: quality@mercia-care.co.uk Or Help Desk 0845 890 8066 Back
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